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 Through the streamlining of the registration process online, we improved attendance rates, increased attendee satisfaction and improved response rates to our event feedback requests. We were able to get our message to our audience quickly and efficiently, while tracking responses in real time. 



Scott Millington, Lexmark

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Frequently Asked Questions

 
   
   

Do I need to buy any new equipment to run a PUBLICeye™ survey?


No, you won't need to purchase any new software or hardware. In fact, you don't even need a website. All you need is internet access and a web browser.

Is it possible to see a demonstration of how it works?


Yes, contact us and we will be happy to arrange for a free online demo.

Can I customise my survey to fit in with the branding of my company?


Yes. With PUBLICeye™ you retain complete control of your organisation's brand image. It is simple to customise all elements of the design to match your look and feel, integrate surveys with your website and create emails that complement your advertising campaigns.

What sort of question formats can I use?


From the simplest entry form to the most detailed market research survey, the system has the flexibility to deliver multiple question formats including radio buttons, check boxes, multiple choice and free text. There are also more in depth ranking and comparison options.

Is it easy to integrate the survey with my other communications?


Yes, with PUBLICeye™ you can integrate your offline communications with the web and email components of your campaign. For example you can add a link to the survey from your website, advertise surveys in print media and integrate media such as TVCs, videos, images, audio and flash animation.

How will I get the results of my survey?


Detailed, customisable reports are available online during and after your survey in real time. They are presented in easy-to-read colour graphs and tables.

Can personalised messages be sent to respondents based on how they answer the survey questions?


Yes, you can tailor messages and reminders based on an individual's profile and survey responses. This can be useful to notify winners and schedule reminders for upcoming events, competition closing dates etc.

How reliable and secure is PUBLICeye™?


You can rest assured that PUBLICeye™ is built on a robust, scalable and reliable technology platform designed to deliver high-end security, ease-of-use and flexibility. If you would like to go through all the technical details please feel free to get in touch with us for technical information.

What if I want to run a survey but don't have time to set it up?


We are more than happy for you to outsource entire projects to us, and you'll still have complete control and flexibility over the results. Our staff has extensive experience in online strategy, technical development, marketing and enablement with some of the world's leading brands. Or, you also have the option to select questions from our library.

If we decide to manage the solution in-house, can we still get help from you if we need it?


Yes, PUBLICeye™ can provide hands on phone, email and face-to-face consulting and support.

What else can I use PUBLICeye™ for apart from surveys?


PUBLICeye™ also specialises in trade promotions (including collecting entries and drawing winners using a government accredited system), invitations and RSVPs and training and exams.

Can you help with survey participant lists?


Yes, we are happy to assist you source relevant research candidates, direct marketing lists or prospects for product sampling.

 
   
   
 
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